Contact Information

  • For technical assistance with this application, please call 1-877-452-9060 or send email to Texas.gov Help.
  • To check the current processing times for Texas.gov orders or review Frequently Asked Questions, visit the Texas Vital Statistics website.
  • For other questions regarding your vital record order, send an e-mail to vrstatus@dshs.texas.gov. Make sure to include the Request Number from your Order Confirmation in the message.